Ro Review: Online Doctor Visits for Weight Loss, Hair Loss, Skin and Fertility, With Home Delivery

How Ro's online care works

1. Pick a concern and complete an online intake covering symptoms, medical history, current medications, allergies and goals.
2. A licensed provider reviews your information. They may approve treatment, adjust it, decline it, or recommend another type of care.
3. A video visit may be required for some services, depending on state rules and provider judgment.
4. Treatment ships to you discreetly if prescribed, with Ro coordinating pharmacy fulfillment.
5. Ongoing support: you can message your care team 24/7 and manage goals and refills in one place.

Accurate, honest answers in the intake are essential, because providers rely on them to decide what is safe for you.

If a provider decides a treatment is not appropriate, they may suggest an alternative or recommend in-person care instead.

What Ro treats

Weight loss

Ro's Body program provides access to prescription GLP-1 medications when medically appropriate, including Wegovy (as a pen or pill), Zepbound, Ozempic and the newer oral option Foundayo (orforglipron). Ro offers a free insurance check and advertises more affordable GLP-1 options with or without insurance. Advertised monthly figures started from about $149 for some options, but total costs vary widely depending on the medication, dose, insurance coverage and membership fee.

Hair loss

Treatment options include oral finasteride, oral and topical minoxidil, a topical spray and supporting shampoo and conditioner, depending on eligibility.

Skin

Custom prescription skincare for concerns such as acne and signs of aging, plus prescription eyelash treatment.

Sexual health

Ro also provides prescription treatment for erectile dysfunction, including generic options the company says are much cheaper than branded versions.

Fertility and daily health

Fertility hormone tests, ovulation and pregnancy tests, an at-home sperm kit and prenatal vitamins.

GLP-1 weight-loss care: what to know

GLP-1 medications can lead to meaningful weight loss for people who are medically eligible, but they are long-term treatments with real considerations:

• Eligibility: providers assess factors like BMI, weight-related health conditions and medical history. Not everyone qualifies.
• Side effects: nausea, constipation and other digestive effects are common, especially when increasing the dose. Rare but serious risks exist and should be discussed with your provider.
• Cost: without insurance, brand-name GLP-1s can be expensive. Ro's insurance check and lower-cost options help, but compare the full monthly cost, including any membership.
• Lifestyle support: nutrition, protein intake and strength training help preserve muscle while losing weight. A registered dietitian, such as through Nourish, can complement medication.

Costs and insurance

Ro's pricing depends on the program. You may pay for a membership or consultation, the medication itself, or both, and insurance can play a role for some treatments, particularly GLP-1s, sometimes requiring prior authorization. Promotional offers, such as a discount on a first order, appear from time to time but come with conditions.

Before committing, ask for the full monthly cost, how billing works, and how to pause or cancel. Compare that with what your own doctor and insurance might offer.

Remember that GLP-1 treatment is usually long-term. Even a modest monthly cost adds up over a year, so plan for the ongoing expense rather than just the first month.

Getting the most from a telehealth visit

Online care works best when you come prepared. Before starting an intake with Ro or any telehealth provider:

• List your medications and supplements, including doses, as some treatments interact with common drugs.
• Have recent numbers to hand, such as weight, blood pressure and any recent lab results. If you lack recent bloodwork, a lab test from Quest or Everlywell can give your provider useful context.
• Be specific about your goals and what you have already tried, so the provider can recommend a sensible next step.
• Ask about follow-up: how often you will check in, who to contact with side effects, and what happens if a treatment is not working.
• Keep your primary care doctor informed, especially for long-term treatments like GLP-1s, so your records stay complete.

A good telehealth experience should feel like an ongoing relationship with a care team rather than a one-off transaction. Ro's round-the-clock messaging is designed to support that, so use it if you have questions or side effects between check-ins.

Who Ro suits

• Adults seeking private, convenient care for common, well-understood concerns.
• People who have delayed care due to embarrassment, busy schedules or limited specialist access.
• Those interested in medically supervised weight-loss treatment.
• Anyone who values ongoing messaging access to providers.

Ro is less suited to people with urgent symptoms, complex medical histories, or conditions that require physical examination or extensive lab work. For dedicated hair-loss care, Happy Head offers dermatologist-led custom formulas, and for menopause care Midi Health specializes in midlife women's health.

Our verdict

Ro is a mature, credible telehealth platform that makes prescription care for weight, hair, skin and fertility genuinely convenient. Its provider oversight and 24/7 messaging set it apart from simple online pharmacies. Be clear-eyed about costs, especially for GLP-1s, keep your regular doctor in the loop, and Ro can be a valuable part of managing your health.

Ro products at a glance

Prices as listed on the brand's site at the time of our research and may change. Check the store for current pricing.

Ro FAQs

Disclosure: InhouseHeal may earn a commission if you buy through links on this page. Our score is based on research of the brand's products, evidence, pricing and policies. How we review.