Oral, vision & hearing

Audien Hearing Review: Over-the-Counter Hearing Aids From $98 a Pair, Model by Model

Budget-friendly OTC hearing aids, from simple in-ear buds to Bluetooth behind-the-ear models.

InhouseHeal editorial teamUpdated 4 min read
Audien Hearing product photo
Photo: Audien Hearing.
Quick verdict

Audien is one of the most affordable ways into over-the-counter hearing aids, with in-ear models from $98 a pair and Bluetooth behind-the-ear options up to about $689. The 45-day trial and free shipping lower the risk, but these are self-fit devices for mild to moderate loss, so anyone with more significant or unusual hearing changes should see a professional first.

What we like

  • Entry price of $98 a pair is among the lowest for OTC hearing aids
  • Clear ladder of models, from basic in-ear to app-controlled Bluetooth
  • 45-day trial, free shipping and a 1-year limited warranty
  • Upper models add UV-cleaning cases, touchscreen controls or multiple hearing profiles
  • Widely available at major US retailers as well as direct

Keep in mind

  • Self-fitting devices are not suited to severe, profound or complex hearing loss
  • Basic models offer limited sound customization compared with prescription aids
  • Customer pays return shipping, and returns need prior approval
  • Fit varies by ear shape, so some users need to try sizes or return

For years, hearing aids meant a clinic visit and a bill in the thousands. That changed when US regulators created a category of over-the-counter hearing aids that adults with perceived mild to moderate hearing loss can buy without a prescription or professional fitting. Audien Hearing has become one of the best-known brands in that space by pushing prices down hard, starting at $98 a pair.

Audien's range now runs from tiny in-ear devices to behind-the-ear models with Bluetooth streaming and app control. In our research we mapped out the full lineup, looked at what you gain as you move up in price, and checked the trial, warranty and return terms, so you can decide whether an Audien pair is a sensible first step or whether you should start with a hearing test.

About Audien

Audien is a US company whose stated mission is to make hearing affordable and accessible. The brand says its devices are FDA-registered over-the-counter hearing aids and that it has served more than two million customers. Alongside its own website, Audien sells through retailers including Walmart, Target, Costco, CVS and Walgreens.

Support is a notable part of the offer. Audien advertises lifetime support from hearing specialists by phone, email, chat and text, which matters with self-fit devices, where getting the settings and fit right is down to you.

The lineup, from Atom to ION

Audien splits its range into two families. The Atom models sit in the ear canal, while the ION models sit behind the ear with a thin tube or receiver into the canal. Prices below are per pair as listed during our research, with sale prices common:

  • Atom ONE (about $98): the essential, no-frills in-ear model
  • Atom Air (about $129 to $149): a lightweight in-ear design with app-free operation and up to 24 hours of battery, aimed at mild to moderate loss
  • Atom Pro 2 (about $289): adds four hearing modes and a charging case with built-in UV cleaning
  • Atom X, 2nd Gen (about $349 to $389): touchscreen controls on the charging case, a Comfort Mode and no smartphone required
  • ION Air (about $489): Audien's lightweight behind-the-ear option
  • ION Pro 2 (about $689): Bluetooth and personalized sound in a behind-the-ear design
  • ION IQ (about $619 to $689): app and on-device control, Bluetooth and six hearing profiles

Several models, including the Atom Pro 2, Atom X and ION Pro 2, charge in their cases, and Audien quotes roughly four to six hours for a full charge. Battery life varies by model and use.

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Which Audien model should you buy?

If you want the lowest-cost trial

The Atom ONE is a low-risk way to find out whether amplification helps in everyday situations such as TV and conversation at home. Expect basic controls rather than fine-tuning.

If you want better everyday comfort and features

The Atom Pro 2 is the sweet spot for many buyers. Multiple hearing modes help in different environments, and the UV-cleaning case encourages good hygiene, which matters for in-ear devices that collect wax and moisture.

If you take calls or stream audio

Step up to the ION Pro 2 or ION IQ. Bluetooth support and app control make them better suited to phone calls, and behind-the-ear designs often feel more comfortable for people who dislike something sitting deep in the canal.

Trial, warranty and shipping

Every direct order ships free, usually within 24 to 48 hours, with typical delivery in three to five business days. Audien offers a 45-day risk-free trial that starts on delivery. To return, you need approval from customer service, usually after a phone or video call, and the devices must be in transit by day 45, in original packaging with all accessories and in working order. You pay return shipping, and refunds go back to the original payment method after inspection.

Hearing aids carry a one-year limited warranty against defects in materials and workmanship. Damage from water, wax buildup or physical impact is not covered, which is where optional AudienCare protection plans come in. Devices bought in stores must be returned to that retailer.

Is OTC right for your hearing?

Over-the-counter hearing aids are intended for adults 18 and older with perceived mild to moderate hearing loss. Typical signs include struggling to follow conversation in noisy places, turning the TV up higher than others prefer, or asking people to repeat themselves.

OTC is not the right route for everyone. See a doctor or audiologist first if you notice sudden or rapidly worsening hearing loss, hearing loss in only one ear, ear pain or drainage, dizziness, or ringing in one ear. A hearing test is also wise if you are unsure how much loss you have, since the results can tell you whether a self-fit device is likely to help.

Getting the most from self-fit hearing aids

Self-fit devices reward a little patience. Many new users find that the world sounds unusually loud or tinny at first, because the brain has adapted to quieter input over the years. A few habits help:

  • Start low and build up. Begin at a modest volume and wear the devices for a few hours a day, increasing as you adjust.
  • Try every ear tip size. A good seal improves sound and reduces whistling feedback.
  • Test in real life. Use them at dinner, in the car and on calls during the trial, not just in a quiet room.
  • Clean them daily. Wipe away wax and moisture, and use the cleaning tools or UV case where provided.

If you still struggle to follow speech after a few weeks, that is useful information too: it may be time for a full hearing evaluation.

Our verdict

Audien makes it easy and inexpensive to try hearing aids, and its range is broad enough that most people with mild to moderate loss will find a sensible match. The Atom ONE is a good taster, the Atom Pro 2 is the best all-rounder for many, and the ION models are worth the extra money if calls and streaming matter. Use the 45-day trial properly, wearing the devices daily in real situations, and get a professional evaluation if your hearing needs go beyond what OTC devices are designed to handle.

Audien Hearing products at a glance

ProductWhat it isPrice
Atom ONEEssential, no-frills in-ear OTC hearing aid and Audien's lowest-cost model.about $98 per pair
Atom AirLightweight in-ear model with up to 24 hours of battery for mild to moderate loss.about $129–$149 per pair
Atom Pro 2In-ear model with four hearing modes and a UV-cleaning charging case.about $289 per pair
Atom X (2nd Gen)In-ear model controlled from a touchscreen charging case, no phone needed.about $349–$389 per pair
ION Pro 2Behind-the-ear model with Bluetooth and personalized sound settings.about $689 per pair
ION IQBehind-the-ear model with app and on-device control, Bluetooth and six hearing profiles.about $619–$689 per pair

Prices as listed on the brand's site at the time of our research and may change. Check the store for current pricing.

Health noteOTC hearing aids are intended for adults 18 and older with perceived mild to moderate hearing loss. See a doctor or audiologist promptly for sudden hearing loss, loss in one ear, ear pain or drainage, dizziness, or ringing in one ear. Children with hearing concerns should always be evaluated by a professional.

Audien Hearing FAQs

Is Audien Hearing legit?

Yes. Audien is a US company selling FDA-registered over-the-counter hearing aids directly and through retailers such as Walmart, Target, Costco and CVS. It offers a 45-day trial and a one-year limited warranty.

Do I need a hearing test to buy Audien hearing aids?

No prescription or hearing test is required for OTC hearing aids. A test is still a good idea if you are unsure how much hearing loss you have, or if your symptoms are sudden or affect one ear.

Which Audien model is best?

For most first-time buyers, the Atom Pro 2 balances price and features well. Choose the Atom ONE to try amplification cheaply, or an ION model if you want Bluetooth calls and a behind-the-ear fit.

Can I return Audien hearing aids?

Yes, within 45 days of delivery for direct purchases. You must contact customer service for approval, return the devices complete and undamaged, and pay return shipping.

Are Audien hearing aids rechargeable?

Several current models, including the Atom Pro 2, Atom X and ION Pro 2, charge in their cases, and Audien quotes roughly four to six hours for a full charge. Check the product page for the specific model you are considering, since battery life varies.

Audien Hearing · 4.3/5
Adults with mild to moderate hearing loss who want an affordable first pair
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Disclosure: InhouseHeal may earn a commission if you buy through links on this page. Our score is based on research of the brand's products, evidence, pricing and policies. How we review.

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